Customer Service Representative – VA

One Click Virtual Support is looking to hire a talented Virtual Assistant to fill admin tasks and Customer Service Representatives for client needs.

We are looking for individuals with experience as VA, at least 1 year of Customer Service Skills, BPO individuals, and even newbies who are looking to transition to being a full-fledged Virtual Assistant and aims to have a rewarding work from home career.

Work hours can be between 20-40 hours per week with the intention to transition to a full-time long-term role.

If you are interested, please take the time to read first before you apply.

Your Role:

You will play an important role as a Virtual Assistant (VA) by providing administrative assistance and stellar customer service to client’s customers.

Must-have requirements:

  • We are accepting and training newbies but you must have conversational to excellent verbal and written English skills
  • At least 1 year in BPO or Call Center Experience handling inbound/outbound customer support is a huge advantage
  • At least 1 year of experience as a proven excellent VA is a huge advantage
  • Must be willing to work on shifting schedule and time based on the client’s needs
  • Stellar customer service skills
  • Familiarity with current technologies, like desktop sharing, cloud services, and VoIP
  • Experience with word-processing software and spreadsheets (e.g. MS Office)
  • Knowledge of online calendars and scheduling (e.g. Google Calendar)
  • Excellent phone, email, and instant messaging communication skills
  • Excellent time management skills
  • Problem-solving & analytical thinking
  • Attention to detail and high standards
  • Flexible and with the heart to adapt
  • Makes working under pressure a healthy challenge
  • Solid work ethic and integrity with a willingness to take ownership
  • Enthusiastic and happy to collaborate within a team environment
  • Enjoys learning
  • Desire to have fun while maintaining professional work
  • Goal-driven and result oriented

Technical Requirements:

  • Stable wired internet connection with a minimum of 10mbps up to 25mbps
  • Laptop or PC specs:
           CPU: At least i3 or AMD Equivalent (higher the better)
           RAM: 4gb-8gb (higher the better)
           HDD: 500gb
           SSD: optional
           GPU: optional
  • Working webcam
  • Headset with noise-canceling microphone
  • Back-up internet is highly recommended

The role is remote but we can guarantee a healthy and fun working environment with lots of events for our valued employees. Perks, rewards, recognition, and promotion awaits you!



►Visit to record your 30 seconds to 1-minute audio introduction and paste the link under the comments section.

► Screenshot of your speedtest is required! Visit and share link under the comments section.

► Resume or CV must be PDF and attach a screenshot of your PC specs together with your resume or CV. ***Must be one file only.

Good luck and looking forward to talking to you soon!

-One Click Virtual Support, Recruitment Team

Job Type: Freelance Full Time Part Time
Job Location: Philippines

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Allowed Type(s): .pdf