CUSTOMER CARE SERVICES
Establish loyal and satisfied customers for your business through the help of our Customer Care Specialists!
Make your customers loyal and satisfied!
Let our Customer Care Specialist forged by years of experience take care of your customer service needs!
We can get a good handle of your entire sales cycle. Educate us just once about your USPs, fill us in on your SOPs, and we’ll strategize then execute to deliver consistent, high-quality customer service which will yield in higher lead generation and conversion. Outsourcing customer service will allow you to free you from worries about customer service tasks and channel your focus on other aspects of your business, such as development of products, explore more business ideas and sky rocket your sales!
Our team is composed of Outbound / Inbound customer service representatives Team Leaders and BPO Managers who worked for years pride themselves in providing outstanding customer call experience. We guarantee sterling results. Need help in organizing your customer service team? OCVS is the key!
Outstanding Customer Care service available 24/7 keeping your customers loyal and satisfied!
Are you looking for an customer care team that offers:
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Professional customer service experience on every call and transaction?
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Real-time call quality monitoring for compliance?
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Highly skilled agents providing 24/7 value-added customer service?
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Provide 95% client quality assurance score, in every transaction?
- Relieve you from worrying about your customer satisfaction needs?
You finally found what you are looking for!
Talk to us!
NEED TO TALK TO US ASAP?
WHAT KIND OF INDUSTRY IS YOUR BUSINESS IN?
HEALTHCARE SUPPORT
OCVS has been working with various hospitals from setting an appointment, medical inquiries, you name them..
SME BUSINESSES
OCVS is fanatical in providing exceptional services whether you are small or medium type of business. Our goal is to help you grow!
TRAVEL AND BOOKING
Airline support, booking inquiry and management, over the phone travel appoint – we handle that very well too!
INSURANCE ASSISTANCE
Need help with collections, billing inquiries, account management and much more? We have our experts ready!
You click, we work! Your one stop Virtual Assistant website and firm. We offer flexible scheduling availability to include evenings, weekends and emergencies. Contact us now!